PRIVACY POLICY
Destination: Travel Agent
A training program offered by Tier One Travel Inc.
Effective Date: April 28, 2026
Protecting your personal information is our priority. This Privacy Policy applies to Destination: Travel Agent, an online training program owned and operated by Tier One Travel Inc. (“Tier One Travel,” “we,” “our,” or “us”), and governs the collection, use, disclosure, and protection of personal information through the Destination: Travel Agent website, landing pages, course platform, email communications, and related services.
By accessing the Destination: Travel Agent website, registering for webinars, joining our mailing list, purchasing the program, or using our services, you consent to the practices described in this Privacy Policy.
- COLLECTION OF PERSONAL INFORMATION
We may collect personal information you voluntarily provide to us, including:
- First and last name
- Email address
- Phone number (if submitted)
- Billing address
- Payment details (processed securely through third-party payment providers)
- Quiz responses, forms, surveys, or questionnaires
- Course enrollment and progress information
- Customer service communications
- Any information you provide when contacting us
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Website usage data
- Referring pages
- Access times and dates
This information helps us improve user experience, maintain security, analyze performance, and optimize our services.
- HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Deliver the Destination: Travel Agent training program
- Process purchases and enrollments
- Provide login credentials and course access
- Send purchase confirmations, receipts, and important service notices
- Respond to questions or support requests
- Improve our website, training materials, and user experience
- Send marketing emails, webinar invitations, updates, and promotional offers (where permitted by law)
- Personalize communications based on your interests or activity
- Conduct internal analytics and research
- Meet legal, regulatory, and accounting obligations
- EMAIL COMMUNICATIONS & MARKETING
If you subscribe to our mailing list, download resources, attend a webinar, or express interest in our services, we may send you marketing communications relating to Destination: Travel Agent, Tier One Travel, or related offerings.
We comply with applicable Canadian anti-spam legislation, including Canada's Anti-Spam Legislation where applicable.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
- PAYMENT PROCESSING
Payments for Destination: Travel Agent may be processed through secure third-party payment processors. We do not store full credit card information on our servers unless expressly stated.
Please review the privacy policies of any payment provider used at checkout.
- SHARING OF INFORMATION
We do not sell, rent, or lease your personal information.
We may share personal information with trusted service providers who assist us in operating our business, including:
- Course hosting platforms
- Payment processors
- Email marketing platforms
- Analytics providers
- Customer support systems
- Advertising and retargeting platforms
These providers may only use your information to perform services on our behalf and are expected to protect your information.
We may also disclose information if required by law or where necessary to protect our legal rights.
- USE OF COOKIES & TRACKING TECHNOLOGIES
Our websites and landing pages may use cookies, pixels, tags, and similar technologies to:
- Remember preferences
- Improve site functionality
- Analyze traffic and user behavior
- Measure ad performance
- Deliver relevant advertising
You may disable cookies through your browser settings, though some website features may not function properly.
- COURSE PLATFORM DATA
If you enroll in Destination: Travel Agent, we may collect information related to your use of the training platform, including:
- Login activity
- Lesson completion
- Quiz completion
- Downloads accessed
- Progress tracking
This helps us improve student experience and provide support.
- SECURITY OF PERSONAL INFORMATION
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee absolute security.
- CHILDREN’S PRIVACY
Destination: Travel Agent is intended for adults and individuals interested in professional training. We do not knowingly collect personal information from children under 13 years of age.
- YOUR RIGHTS & ACCESS TO INFORMATION
Subject to applicable law, you may request to:
- Access personal information we hold about you
- Correct inaccurate information
- Withdraw consent (where applicable)
- Request deletion where legally permissible
- Ask questions about our privacy practices
To make a request, please contact us using the details below.
- CANADIAN PRIVACY COMPLIANCE
We are committed to complying with applicable privacy laws, including Personal Information Protection and Electronic Documents Act and any relevant provincial privacy legislation.
- THIRD-PARTY LINKS
Our website or emails may contain links to third-party websites, software, suppliers, or resources. We are not responsible for the privacy practices of those third parties.
- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updated versions will be posted on the applicable website with a revised effective date.
- GOVERNING LAW
This Privacy Policy shall be governed by the laws of the Province of Alberta, Canada, and the applicable federal laws of Canada.
- CONTACT INFORMATION
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Tier One Travel Inc.
528 10333 Southport Road SW
Calgary T2W 3X6
Email: support@destinationtravelagenttraining.com
Phone: 403-216-2450
Destination: Travel Agent is a training and educational program operated by Tier One Travel Inc.
